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Airtime Plan

Lara2
Level 1: Joiner
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Registered:

I have 2 bills for my phone.

1. Airtime plan

2. Deivce Plan

 

Can I keep my device plan with 02 but transfer my airtime plan to somewhere else witout being charged.

 

Note: am keeping the device plan for the phone which is to my understanding where my payment commitments lay and not the air time?

Thanks in advance for any help on this before I try calling again!!

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MI5
Level 94: Supreme
  • 128140 Posts
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Registered:

@Lara2 

No you can't.

If you want to move to a different network you have to pay the device plan first.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 128140 Posts
  • 614 Topics
  • 22488 Solutions
Registered:

@Lara2 

No you can't.

If you want to move to a different network you have to pay the device plan first.

Guide: How does O2 Refresh work? 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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