Solved: Absolutely disappointed with O2 port in

giomav · ‎18-03-2022

Hi,

It's the third day now that I've joined O2 and asked for my old number to be ported over.

I was told on Tuesday it would happen within 24 hours.

Yesterday, I called customer service to get an update and was told it would happen by Thursday lunchtime... Still waiting.

I keep restarting my phone...

If it doesn't happen today, I'll cancel my O2 contract all together.

MI5 · ‎18-03-2022

@giomav

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-03-2022

@giomav

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this
Thanks

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Absolutely disappointed with O2 port in

Validation codes

Sim Only for tablet Upgrade Issue

Account change by O2 without my knowledge

CREDIT FILE REFERRAL TEAM - NO RESPONSE

No signal or data