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3G on phone

Phil1965
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My phone will only give me 3G since my sim upgrade yesterday, used to get 4g . Any ideas ??

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Cleoriff
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@Phil1965 

Check network settings and have a look at this guide, Among other things you will be able to check if there is a mast issue. Guide: How can I sort out my network issues? 

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 110804 Posts
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@Phil1965 

Check network settings and have a look at this guide, Among other things you will be able to check if there is a mast issue. Guide: How can I sort out my network issues? 

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@Phil1965 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Thanks

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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