Products & Services
cancel
Showing results for 
Search instead for 
Did you mean: 

Browse the Community

Pay Monthly

Get help and support from other community members with your Pay Monthly service.

41239 Posts

Pay As You Go

Get help and support from other community members with Pay As You Go.

5899 Posts

O2 Priority

Ask questions and share your experience with O2 Priority.

1354 Posts

My O2

Get help and support from the community related to My O2.

6397 Posts

Activity in Products & Services

Resolved! Travel Bolt on

I am travelling to 9 Caribbean Islands next month. They are Barbados, Curacao, Bonaire, St Vincent, Grenada, St Lucia, St Kitts, Antigua and St Maarten. I can’t find out if I am able to use the Travel bolt on in any or all of the islands. Can anyone ...

Change Sim Only plan

Hi, I would like to change my Sim Only plan as I am now eligible to upgrade. I can see that you have an offer for 32GB for £8 per month, please can you switch me to this.Thank you,Jessica

Sim is not provisioned

I've had my original number of Lebara that I had with O2 migrated to my new contract. My old sim card was disconnected and number transferred (I can see that when I look into My O2) but the new sim is not connected and the phone says SIM not provisio...

Tariff

Hi my tariff charges are incorrect on my bills

Goldilox by Level 1: Joiner
  • 11 Views
  • 1 replies
  • 0 kudos

False credit report

For the past few months, I've been dealing with a serious issue on my O2 account. There's an incorrect default and missed payment listed that shouldn't be there. I've spent countless hours on the phone, frustratedly transferred between different agen...

My 02

My 02 now says no services attached to this account. There should be 2 numbers!Cannot pay bill now. Why?

PTH by Level 1: Joiner
  • 75 Views
  • 3 replies
  • 0 kudos

Multiple contracts, how to cancel without paying

Hi I'm paying for two different contracts with different numbers and phones. I ordered a upgrade for the Samsung Galaxy S24 Ultra but instead I got the apple IPhone 15 Pro Max. I've returned the wrong order and got the right one but now I'm paying fo...

no sim sent with phone

Samsung Galaxy S23 arrived today, but no sim

KDParkek by Level 1: Joiner
  • 60 Views
  • 2 replies
  • 0 kudos

upgrade

Hi , I recently lost my phone so decided to upgrade to a new one which I ordered yesterday.I just wanted to make sure that my number will stay the same and all my contacts,apps will be transferred over.

bernieone by Level 1: Joiner
  • 141 Views
  • 11 replies
  • 0 kudos