why do i pay airtime?

Anonymous · ‎23-03-2017

why do i pay airtime and wat is it i am pay as go

Cleoriff · ‎23-03-2017

Airtime is linked to the Refresh tariff. You pay two bills Device and Airtime. All explained here

https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093

Veritas Numquam Perit

MI5 · ‎23-03-2017

My original answer to this post seems to have been left behind when the post was moved @Martin-O2 ?
Anyway, I suggested that @Anonymous called customer services to see what type of account they really had as I suspect it isn't PAYG?
http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-03-2017

Yes I thought it was rather strange I managed to get in before you

Seriously though the post had been added to one in the Ideas section and you had answered....

Veritas Numquam Perit

MI5 · ‎23-03-2017

Yep, that is correct.........

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Cleoriff · ‎23-03-2017

@MI5 wrote:
Yep, that is correct.........

I often am. Not always... but often......:smileytongue:

Veritas Numquam Perit

Martin-O2 · ‎24-03-2017

@MI5 wrote:
My original answer to this post seems to have been left behind when the post was moved @Martin-O2 ?
Anyway, I suggested that @Anonymous called customer services to see what type of account they really had as I suspect it isn't PAYG?
http://www.o2.co.uk/contactus

Apologies @MI5 I'll try to find it and merge it in

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Marjo · ‎06-04-2017

@Anonymous wrote:

why do i pay airtime and wat is it i am pay as go

Hey @Anonymous how are you doing? Did you manage to find out about your bill in more detail in the end?

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why do i pay airtime?

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