cancel
Showing results for 
Search instead for 
Did you mean: 

why do a have to join a forum to get a answer on 02

Anonymous
Not applicable

been with 02 for years now..am sick of having to join a forum get a answer ...as soon as my balance is finnished am leaving 02 for good..there should be a simple freephone line to get my account sorted..what chance do old folk have???.....02 should be ashamed of them self..

Message 1 of 4
1,276 Views
3 REPLIES 3

perksie
Level 69: Guiding Light
  • 27019 Posts
  • 247 Topics
  • 1614 Solutions
Registered:

If you want to talk about your problem here give us some details, not personal of course, and I'm sure someone will try and help.

To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

Sky Unlimited Broadband - Windows 10 - Nexus 4 Android 5.1.1
Message 2 of 4
1,269 Views

Anonymous
Not applicable

theres a solution here if you try, explain the problem, users here will try & help, if you are really set on leaving, pay off in one lump sum then be done

Message 3 of 4
1,262 Views

Anonymous
Not applicable

ive just realised the same.. while a bit irked at first having to log in to contact not via phone or twiitter , i realise it will probably get a much faster response than the old email form , and you wont have to give over your details , you can get  more choice of anwers from peole who in my case will have better feedback on what my query is .. better this way i say than waiting anything up to 24 hours , and in some cases you didnt get the reply u wanted first time .. now more choice of solutions more people slight_smile

Message 4 of 4
1,246 Views