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what o2 takes from account does not match my bill

confusedphonema
Level 1: Joiner
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on ‎29-04-2024 20:04

on ‎29-04-2024 20:04

Im trying to do my accounts and my bookeeper says the o2 bills don't match what the direct debit is taking. what's going on.? it started this quarter.

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MI5
Level 94: Supreme
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on ‎29-04-2024 20:06

on ‎29-04-2024 20:06

@confusedphonema 

You can get in touch with Payment Management team on 0800 902 0217

Payment Management opening hours:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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