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using data while in europe 02 zone

eb
Level 1: Joiner
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on ‎31-12-2019 15:09

on ‎31-12-2019 15:09

how do i use mobile data abroad

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MI5
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‎31-12-2019 15:15 - edited ‎31-12-2019 15:20

‎31-12-2019 15:15 - edited ‎31-12-2019 15:20

@eb 

Just use your phone as normal in EU and stay within your allowances.

Guide: Roaming MegaGuide 

If you did not buy your contract directly from O2 you may need to call customer service on 202 to enable roaming.

Finally, if you have an iPhone you need to have the iData bolt on enabled for data to work. As a temp measure if not working, change your data apn to "mobile.o2.co.uk"

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
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on ‎03-01-2020 10:48

on ‎03-01-2020 10:48

Hi @eb , how are you getting on since you last posted? There's some good advice from @MI5 above on using data abroad, but don't hesitate to pop back in and let us know if you have any additional questions.

Good luck with your travels! slight_smile

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