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upgrading early

ali4
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do you have to pay off the remainder of your contract to upgrade?

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MI5
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@ali4

If on refresh you just have to pay off device plan
https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
but if a standard contract from somewhere like CPW, yes, the whole contract needs paying off.
https://community.o2.co.uk/t5/Pay-Monthly-and-Pay-Go/Cancelling-Your-Contract-A-Guide/m-p/566774/hig...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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ali4
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what if the contract was from Carphone wherehouse?
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MI5
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That's CPW, so full contract needs paying off.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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