upgrade

[Anonymous]

hi there , ive been a customer for nact (sim onlyearly 3 months now on a contract (sim only) im after advice on upgrading my old phone to a half decent one, can i do this now?

[jonsie · Accepted solution]

Yes as long as there have been no payment issues. Open My O2 and click on the upgrade now link to see what options you have available to you.

[MI5]

Link for your Myo2
http://www.o2.co.uk/myo2

[Anonymous]

i have tried to do as youve stated but its Not letting me go any further for some reason , there has been No payment issues to my knowledge

[Cleoriff]

Hi @Anonymous Then you have two choices now . Either give CS a call http://www.o2.co.uk/contactus or go instore to upgrade. The last one is best as you have a better chance of finding the device you want...

[MI5]

If I remember correctly after only 3 months you can upgrade but it needs to be overridden by CS.

[Marjo]

@Anonymous Interested to hear which phone you chose in the end!

[jonsie]

When you say 3 months, have you actually paid three bills?

Customer service or instore are your next options if you have had the account for over three months.