You will receive an email with a pin number and details of what ID you need to take with you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Currently using: Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Hi @McKenzie , I hope everything went ok with your phone pickup. It would be lovely to hear how you're doing with your new phone if you already got it.