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McKenzie
Level 1: Joiner
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hi i did my upgrade online can i pick up my phone wif out passport or driveing license?
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Bambino
Level 74: Whizz kid
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@McKenzie If you have arranged to pick up your phone in store you will need to bring some form of valid identification with you.

I DO NOT WORK FOR O2



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MI5
Level 94: Supreme
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@McKenzie 

You will receive an email with a pin number and details of what ID you need to take with you.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Marjo
Former Staff
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Hi @McKenzie , I hope everything went ok with your phone pickup. It would be lovely to hear how you're doing with your new phone if you already got it. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
Have a query about your account? See if the My O2 how-to guide will help


If you'd like to take part, why not register? slight_smile
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