unable to view bills before 2024

[nick110]

unable to view bills before January 2024

[MI5]

@nick110 

You need to contact O2.

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (X) (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) or give them a call on 202 or 0344 809 0202

Guide: How to find help & contact O2 

[pgn]

You are not alone - after being moved to O2's backend 360 system in October 2023, I cannot access any historical bills prior to Nov-23. Nor can I access my current Contract wording or any details of orders prior to then, and I have had a few handsets and contracts over the years. It's a poor show all-round, @nick110 - and ring up and ask for a copy of a missing bill, or a proof of purchase for whatever reason, is like asking them to scale Everest... 

Good luck!

[MI5]

Same for us all.......