Solved: Re: top up credit

Anonymous · ‎05-05-2017

Hello, I need your help I have probably some problem with top up my credit. Can you check it plese. 3.5. a bought (top up) for 15 pounds but when I want to check my balance I receive a message that I have not a Bolt On. Please try to describe me what to do next.

jonsie · ‎05-05-2017

You need to contact customer service as we on the community can't help you with this. We are all just customers like yourself.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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jonsie · ‎05-05-2017

You need to contact customer service as we on the community can't help you with this. We are all just customers like yourself.

http://www.o2.co.uk/contactus

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎05-05-2017

Hi @Anonymous You need to call customer services as we cannot see byour account details on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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