cancel
Showing results for 
Search instead for 
Did you mean: 

top up credit

Anonymous
Not applicable

Hello, I need your help I have probably some problem with top up my credit. Can you check it plese. 3.5. a bought (top up) for 15 pounds but when I want to check my balance I receive a message that I have not a Bolt On. Please try to describe me what to do next. 

Message 1 of 3
586 Views
1 ACCEPTED SOLUTION

Accepted Solutions

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

You need to contact customer service as we on the community can't help you with this. We are all just customers like yourself. 

http://www.o2.co.uk/contactus

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2

View solution in original post

Message 2 of 3
582 Views
2 REPLIES 2

jonsie
Level 94: Supreme
  • 86776 Posts
  • 594 Topics
  • 5054 Solutions
Registered:

You need to contact customer service as we on the community can't help you with this. We are all just customers like yourself. 

http://www.o2.co.uk/contactus

2020-Awards-jonsie5695219-2




O2 Social Media

SM Icons(Twitter |
Instagram | Facebook)




































5695219-2
Message 2 of 3
583 Views

MI5
Level 94: Supreme
  • 126786 Posts
  • 613 Topics
  • 21764 Solutions
Registered:

Hi @Anonymous You need to call customer services as we cannot see byour account details on here http://www.o2.co.uk/contactus

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 3 of 3
582 Views