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Anonymous
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Hi i would like to ask you something. How can I pay online for my monthly payment? Thanks

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Cleoriff
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Hi @Anonymous Various ways to pay in this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

If you are on contract the best way to pay is by setting up a direct debit...

*The Game Is On*

Girl in a jacket

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Cleoriff
Level 94: Supreme
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Hi @Anonymous Various ways to pay in this guide https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-can-I-pay-my-bill-or-Ways-to-pay-guidelines/ba-p/1014090

If you are on contract the best way to pay is by setting up a direct debit...

*The Game Is On*

Girl in a jacket

View solution in original post

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MI5
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Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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pgn
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@MI5 wrote:
Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.

Why?

WhatIWonNotCS

Who ya gonna call? O2 Social Media (Twitter | Facebook | Instagram)


 


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Anonymous
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@pgn Then you don’t fall behind on your payments or default on the credit agreement 

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MI5
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@pgn wrote:

@MI5 wrote:
Easiest way is through the MyO2 website or app http://www.o2.co.uk/myo2 but you really should reinstate your direct debit as per your pay monthly terms and conditions.

Why?


Because o2 chose to put it in them I guess.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Beenherebefore
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The alternative answer is because the T&Cs form part of the contract so I guess you could be held in breach if O2 wanted to take it that far.
I've never been able to take a mobile contract without setting up a DD to be honest.
"My life is a facsimile of a sham"
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MI5
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I wasn't actually sure what the question was tbh......?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Anonymous
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I always thought a DD was mandatory if it’s included in the contract t&c

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MI5
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It is mandatory, but as we are aware, customers cancel them.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 10 of 16
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