cancel
Showing results for 
Search instead for 
Did you mean: 

since renewing my monthly sim contract i cant send MMS

afon
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

I cant send MMS since renewing on my i phone 5c since renewing my contract last week  

Message 1 of 2
185 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

@afon 

You most likely have a zero spend cap which can be removd by calling O2 Guide: Coronavirus Community Help and Support 

or use WhatsApp or messenger to send pictures over WiFi for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 2
183 Views
1 REPLY 1

MI5
Level 94: Supreme
  • 144142 Posts
  • 634 Topics
  • 27617 Solutions
Registered:

@afon 

You most likely have a zero spend cap which can be removd by calling O2 Guide: Coronavirus Community Help and Support 

or use WhatsApp or messenger to send pictures over WiFi for free.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 2
184 Views