Solved: Re: sim card 4/5 years old

Anonymous · ‎08-07-2017

hi ive had an o2 sim card for around 4/5 years but ive never been able to purchase stuff by sms like extra internet or your bank holiday deals ive tried several time but to no success can anyone suggest a fix ?

MI5 · ‎08-07-2017

You need charge to mobile enabling on your account and you need to register for the stores you wish to use
http://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎08-07-2017

You need charge to mobile enabling on your account and you need to register for the stores you wish to use
http://www.o2.co.uk/charge-to-mobile

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Anonymous · ‎08-07-2017

You’ll probably need an updated 4G SIM card which you can get in any o2 store & they will do a sim swap for you

darrengf · ‎10-07-2017

@Anonymous Before u get a new sim, just check your old one. If it has 4G some where in the number then it's already a 4G sim.

some times says 4gpp2 or 4gp3 or something like that. But if it has 4G written in the numbers etc, then it's a 4G sim

Need Help, Just ask. We are one big Family here in the o2 Forum.
Use iPhone XS Max dual sim, SE, Honor 10, IPad Pro 11, Apple Watch 4 LTE, 100+ Mpbs Barrier and a Record Player.

Martin-O2 · ‎18-07-2017

@Anonymous can you give us an update on your situation? Did you find out what was preventing you from making purchases via SMS?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

sim card 4/5 years old

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears