request pac cod

[jafar]

hi i need my pac cod i already have sim card and need pac cod would you please send me the pac cod and cancel my contract  thanks

regard

[jonsie · Accepted solution]

Hi @jafar

This isn't customer service, you need to call them or use live chat if you are contract

If you are payand go you can only get your PAC by calling customer service

[jonsie]

A guide here by @MI5

https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

[MI5]

You also need to cancel your account directly with o2 as we cannot do it for you @jafar
https://community.o2.co.uk/t5/How-to-Guides/Cancelling-Your-Contract-A-Guide/ba-p/566774

[Marjo]

Hello @jafar, how are you doing today? Let us know if you managed to get your PAC ok in the end? Did you have any additional questions the community could advise with?

Cheers @jonsie and @MI5 for your help!