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replacement simm

JohnLee
Level 1: Joiner
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Hi I've just got a new phone which uses a nano simm. I have tried on the web site and phoned but just get cut off. What can i do?

 

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Bambino
Level 72: Oracle
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@JohnLee If your old sim has perforations you can pop out the nano sim and use that.

sim card (1).jpg

If it doesn't you'll have to persevere with trying to get through to customer service. Use any option. Even fraud or lost/stolen if you have to. Best number is apparently 0800 587 4005

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 72: Oracle
  • 18055 Posts
  • 863 Topics
  • 1963 Solutions
Registered:

@JohnLee If your old sim has perforations you can pop out the nano sim and use that.

sim card (1).jpg

If it doesn't you'll have to persevere with trying to get through to customer service. Use any option. Even fraud or lost/stolen if you have to. Best number is apparently 0800 587 4005

Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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