replace the SIM card please

[Hawrami]

The SIM card keeps playing up, sometimes loses signal, looks damaged and would appreciate if a new one to be sent to my address.

regards

[Hawrami · Accepted solution]

The SIM card keeps playing up, sometimes loses signal, looks damaged and would appreciate if a new one to be sent to my address **********

[Mod edit: Please do not share personal details as your posts are visible to the public. Thanks!]

[TallTrees]

Dear @Hawrami YOU NEED TO REMOVE YOUR PERSONAL DETAILS THIS IS AN OPEN FORUM

**Flagged Moderator****

[TallTrees]

If you require another sim @Hawrami 

YOU NEED TO CONTACT O2 CUSTOMER SERVICES HERE:

Guide: How to find help & contact O2 

[pgn]

Note that O2 will completely disable the existing malfunctioning SIM when they dispatch the new SIM to you. If you do not wand your service cut off for a few days while Royal Mail get the new SIM to your address, simply take some photo id and your phone and SIM into an O2 Shop and let them do the replacement for you in-store - no muss, no fuss and best if all no disconnection 👍🏼

https://stores.o2.co.uk/ will show you where the nearest O2 Shop is to where you are. Good luck @Hawrami.

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