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Anonymous
Not applicable
Hi has anyone had the same problem i had a problem with my i phone 4s with the screen going on and off and only had the phone for 3 months and i forgot to get insurance for the phone but i sent the phone in to o2 repair centre and was not giving any updates of what was happening so i had to phone them and was told there is liquid damage to the phone. I was shocked to hear this as the phone has never been near water or any type of liqid. They are going to send the phone back to and said if i got some kind other insurance i can make a claim that way. WHAT A JOKE.
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perksie
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There has been a lot of arguments about this, the moisture sensors are very sensitive and people have joked about body sweat setting them off.

 

I would take it to an Apple shop, where if they agree they can replace it for a fixed price.

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Anonymous
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hi i got same problem with my daughters and it only 6 months old i have been told by c a b u have to write a letter ans explain there in breach of contract under the sale of goods act.
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jonsie
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Definitely get the phone back and take it to your nearest Apple store even if it's 50 miles away.

 

Never, ever send an iphone to O2's terrible repairers if at all possible, they are a joke!

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