on 21-01-2018 11:48
on 21-01-2018 11:48
on 21-01-2018 11:52
Hi @Anonymous
There have been some problems reported.
Best you call customer services for help http://www.o2.co.uk/contactus
on 21-01-2018 12:05
on 21-01-2018 12:05
I see this was reported back in September @MI5 https://community.o2.co.uk/t5/Discussions-and-feedback/How-to-track-my-repair/td-p/1075456
As you said then, this link just times out https://diagnostics.o2.co.uk/track-my-repair/
I have just tried it now and it does exactly the same. Another broken link
Veritas Numquam Perit
on 21-01-2018 12:06
on 21-01-2018 12:06
on 21-01-2018 12:09
on 21-01-2018 12:09
on 21-01-2018 12:10
What’s the point of having a tracking system if it’s broken & nobody fixes it
on 22-01-2018 17:55
Cheers guys for the comments, thought this was fixed earlier 😞 Is it still not working today or did you manage to track your order now @Anonymous? We will forward your comments in case it's broken again - what browser are you using to try this?
Thanks!
22-01-2018 19:44 - edited 22-01-2018 19:44
22-01-2018 19:44 - edited 22-01-2018 19:44
It is now working @Marjo. It wasn't earlier..
https://diagnostics.o2.co.uk/track-my-repair/
Veritas Numquam Perit
on 22-01-2018 19:50
on 22-01-2018 19:50
22-01-2018 19:54 - edited 22-01-2018 19:56
22-01-2018 19:54 - edited 22-01-2018 19:56
Ok it isn't working fully then. I'm on PC using Firefox and it opened with full details
Veritas Numquam Perit