I came into shop in Church Street Liverpool early December I spoke to a young lady do not know her name. I asked her about a sim card or plan for USA. She advised me it would cost me £4.95 per day to which I refused.
She said that was all that was available also she told me if I came off my regular plan with yourselves I would lose the excellent deal I had with you. I point blank refused to go on the travel plan.
When I was actually in California I received a phone bill from yourselves and you were charging me the daily rate. My daughter rang from California spoke to Neel 0n 21/12 at 10.49 USA time she explained the problem to him to which he offered a £5 credit and would cancel the travel plan. To my horror when I came home in January I found an extortionate horrendous phone bill.
