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proof of purchase

Teemo
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hi, can someone please advise me how to get a proof of purchase to claim my free gift from Samsung.
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kamalaggi
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I just used the delivery note that came with the phone. They accepted this as proof of purchase.

View solution in original post

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Bambino
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Martin-O2
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Did you manage to get hold of your proof of purchase @Teemo or do you still need some help? 

COVID-19 support - Help and support from O2 during the lockdown
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Message 3 of 11
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Teemo
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hi Martin, I still haven't managed to get one and would appreciate any help. thank you x
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kamalaggi
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I just used the delivery note that came with the phone. They accepted this as proof of purchase.
Message 5 of 11
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Martin-O2
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Thanks @kamalaggi!

 

@Teemo do you still have the delivery note? 

COVID-19 support - Help and support from O2 during the lockdown
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Message 6 of 11
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Teemo
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hi Martin, I didn't have but after many many calls I finally got through to someone at 02 that managed to send me what I needed x
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Martin-O2
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Awesome news @Teemo! Thanks for coming back and confirming. slight_smile

COVID-19 support - Help and support from O2 during the lockdown
Access for You: Registration - Find out how to register for our Access for You service.
Just joined the community or thinking of registering? Check out this handy starter guide!
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Message 8 of 11
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JohnJohn
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I need a proof of purchase for an insurance claim for an iPhone 5SE with order number o2-036570193.

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JohnJohn
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who did you get through to?

Message 10 of 11
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