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del4
Level 1: Joiner
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can I change my esim for a new esim but keep my number as I won't to put it on a new phone any help will do slight_smile

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MI5
Level 94: Supreme
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@del4 

You need to get a new esim pack from O2 and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127505 Posts
  • 614 Topics
  • 22167 Solutions
Registered:

@del4 

You need to get a new esim pack from O2 and then do a sim swap Guide: Sim Swap: a mini guide 2017 update 

If you message O2 on Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this or pop in store.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
Message 2 of 2
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