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phone is still off after paying bill

maxmaxmax
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Hi paid my bill and after 24hrs i still can not make a call....!!!!!!!

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MI5
Level 94: Supreme
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@maxmaxmax 

Have you rebooted your phone?

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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@maxmaxmax 

It may not be on over the weekend. Keep rebooting the phone. You could call O2. All numbers in this guide Guide: Coronavirus Community Help and Support 

Advice from an O2 Guru regarding a way to get through:

If you call 202, when it comes to the reason you are calling, stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to someone.

Also, press Fraud or Lost and Stolen if given that option.

 

Edit spelling!

*The Game Is On*

Girl in a jacket
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MI5
Level 94: Supreme
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@maxmaxmax 

If rebooting does't help I'll ask @O2Daniel to see if he cam help.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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O2Daniel
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Thanks for the tag @MI5 

 

@maxmaxmax i will private message you, so we can look into things further slight_smile  

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