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phone barred

Anonymous
Not applicable
can anybody help? the story is (I just sent this to o2):

Please please help me. I am sending this from a hotel on the border of Yorkshire. I am stuck here with 21 other people because of the weather. My flights were cancelled and my luggage other than essentials are at the airport. I do not have my financial details and cannot get them or get to a bank. We are 25 miles away from anything like a high street. o2 have put a bar on my account that i cannot solve. My phone wont ring 2302 and the lines are down here. my new bill is processed saturday and i cant do anything till i am free of here, got to the airport and sorted flights alongside hundreds of others. I have no cash and am living off vouchers. PLEASE DONT CUT ME OFF. Please help with an arrangement knowing i can pay £105 as soon as its possible.

I cannot ring 2302 to speak to an advisor either 😞

Making matters worse and probably why i am so emotional is i was supposed to be back home for the 2nd, my first sons first birthday, I am badly gutted and so alone with others who are trapped but are groups. I feel lost.
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perksie
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Surely someone else there has a working mobile phone you could borrow to call O2?
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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no signal at all and by the time one comes its hard to run to a hotel room or restaurant to find a random person lol
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perksie
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That would be the Tan Hill Inn then?

I hope they're keeping you suitably lubricated as protection against the weather!

The only consolation is you are now famous:

http://www.mirror.co.uk/news/top-storie ... -21940602/

Good luck.
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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lol! unfortunately not, no alcohol left here 😞

they do look bad though, we cannot even see cars outside its that bad.
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perksie
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Now that really is tragic, you have my full sympathy! slight_smile
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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Anonymous
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Can i apologose for over reacting as ii just want to get him for his birthday :'-(
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perksie
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That's not a problem, everyone needs to let off a little steam at times. slight_smile
To support Disasters Emergency Committee: http://www.dec.org.uk/appeals text Nepal to 70000 to send £5

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