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paying direct debit twice

luketheo
Level 1: Joiner
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on ‎09-04-2024 10:14 - last edited on ‎09-04-2024 16:25 by Community Manager

on ‎09-04-2024 10:14 - last edited on ‎09-04-2024 16:25 by Community Manager

I am being charged two direct debits by O2. The phone number i use is (REMOVED) however when i go to log into my O2 it says i have another number on my account where it is sending my verification code (REMOVED) I do not own this number and would like answers

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MI5
Level 94: Supreme
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on ‎09-04-2024 16:47

on ‎09-04-2024 16:47

@luketheo 

You need to discuss with O2 Guide: How to find help & contact O2 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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