Solved: pay monthly sim

Anonymous · ‎22-05-2017

i just got a pay monthly, sim only contract..

when i put in my bank details when ordering will that set up a direct debit to automatically take the money out or will i need to set one up myself?

MI5 · ‎22-05-2017

You can always check in your MyO2 http://www.o2.co.uk/myo2
Look in the bills section and your bank details should be set up - if so they will be taking the money from it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎22-05-2017

It will be done automatically.
You should have received an email confirming this along with a copy of the Direct debit guarantee scheme.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-05-2017

the only emails i have are the confirmation email from when i ordered it and an email saying my bill is ready?

MI5 · ‎22-05-2017

You can always check in your MyO2 http://www.o2.co.uk/myo2
Look in the bills section and your bank details should be set up - if so they will be taking the money from it.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎22-05-2017

found it! thanks a lot

MI5 · ‎22-05-2017

No worries mate.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Marjo · ‎22-05-2017

Welcome to the community @Anonymous! Awesome that you got the info you needed. Don't hesitate to post again if you have any other questions.

@MI5, thanks for your help!

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