Solved: over charged

Anonymous · ‎18-10-2017

I have recently come back from holiday and see my bill states i Bought o2 travel, first I heard of it. I dont recall purchasing anything. Please let me know how this happened.

MI5 · ‎18-10-2017

When you use your phone abroad it's cheaper to use O2 travel (generally speaking) and the bolt on is automatically added to your account.
https://www.o2.co.uk/shop/international/using-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎18-10-2017

When you use your phone abroad it's cheaper to use O2 travel (generally speaking) and the bolt on is automatically added to your account.
https://www.o2.co.uk/shop/international/using-phone-abroad

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Marjo · ‎18-10-2017

Hey @Anonymous welcome to our community! Please do check the information posted above by MI5 - does this explain the charge? Let us know if you have any further questions!

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