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Anonymous
Not applicable

trying to order a mobile online but when i fill in the online form i keep getting the message please enter valid first name,i am an o2 customer so my details are automatically stored in the system anyone any ideas?

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MI5
Level 94: Supreme
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Type your name exactly as it appears in your MY O2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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Anonymous
Not applicable
Hi

We normally suggest visiting a store to upgrade or buy a phone due to stocking and delivery delays especially at this time of year.

Or you could if you want to proceed ring O2 O2 Customer Services. 202 for Contract. 4445 for PAYG. 8002 for Business. http://www.o2.co.uk/contactus

Don't use live chat.
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jonsie
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The Website Has Been Giving Problems For Weeks And even  Then the phone is usually out of stock. Instore is much the better  option.

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MI5
Level 94: Supreme
  • 122040 Posts
  • 609 Topics
  • 18860 Solutions
Registered:
Type your name exactly as it appears in your MY O2 http://www.o2.co.uk/myo2
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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