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o2 refresh question

BoltonMike
Level 1: Joiner
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Hi

 

I recently got a phone from o2 in last 7 days I want to pay the handset off and get a better phone. 

 

Tried click and collect and the phone not available I want till next week but If I go into a shop tomorrow I can pay my device off and upgrade in the shop?  Walk out with the phone too?

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MI5
Level 94: Supreme
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@BoltonMike pay off phone now through your MyO2 http://www.o2.co.uk/myo2 then go tomorrow and get your new phone from the shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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@BoltonMike pay off phone now through your MyO2 http://www.o2.co.uk/myo2 then go tomorrow and get your new phone from the shop.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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gmarkj
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If you are within 14 days you could also return the phone and simply get the better one?

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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EmilieT
Former Staff
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Hey @BoltonMike, and welcome to the forum Wave 

 

Did the info above help you get this sorted? Which device did you want to upgrade to, out of curiosity?

Access for You: Registration - Find out how to register for our Access for You service.
Want to chat with other fellow-minded members? Head to our Off-topic section for some interesting chit-chat.
Check out our Priority board for tickets & offers updates, and to discuss all things Priority-related!
Welcome to O2! - New to O2? Find out all you need to know to get started!


If you'd like to take part, why not register? slight_smile
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