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no service !credit on bill? for every day not provided?"partial credit of monthly subscription"

timm
Level 1: Joiner
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essential service 20/3/23-26/3/23?

currently no service 20/3/23 & 21/3/23 (emergency cover only)

no help if you use internet banking and payment confirmation would be sent to mobile phone!!

Obviously O2 will be making a partial rebate for days that service is not provided?

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Enlli
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Have you not got WiFi Calling at home at least?

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 11 of 14
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madasaf1sh
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5 days for a network fault to be fixed, I am sorry to say you are going to be very lucky. 

As so many variables, such as land owner access, parts availability, engineer availabity, NIMBY's and councils blocking permission to do works..

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 12 of 14
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timm
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Obviously Lutz had a word with the engineers and this morning when turning on ,I again have an airtime provider!That would only leave the dream of goodwill gesture??

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Enlli
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You can but try.

 

BTW Lutz appears only to be interested in the amalgamation of O2 and Virgin, probably to sell the combined entity to some hedge fund. Liberty Global and Telefónica have wanted out for years

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
Message 14 of 14
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