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new sim

GG3
Level 1: Joiner
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phone is samsung a3

moved from ee to o2 sim only

have inserted new o2 sim

notification on phone saya unlocked sim

can't activate new o2 sim

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Cleoriff
Level 94: Supreme
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@GG3 

Follow the advice here

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim 

You need to call O2 using any number in this guide Guide: Coronavirus Community Help and Support 

If your phone is locked to EE, you need to contact them to unlock it for you.

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@GG3 

Follow the advice here

https://www.o2.co.uk/help/phones-sims-and-devices/activating-your-sim 

You need to call O2 using any number in this guide Guide: Coronavirus Community Help and Support 

If your phone is locked to EE, you need to contact them to unlock it for you.

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
254 Views