on 24-05-2024 00:45
24-05-2024 05:13 - edited 24-05-2024 05:16
24-05-2024 05:13 - edited 24-05-2024 05:16
@Janith See this guide: How can I pay my bill? (o2.co.uk)
Keep in mind that it can take up to 48 hours for any payment to clear O2's account. As you are paying on a Friday, and we are also approaching the Bank Holiday weekend it will take even longer. You probably shouldn't expect to have your service restored until next Tuesday at the earliest.
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302 but I doubt they will be able to get you reconnected any quicker. If you have no phone to use you can download Skype to call those numbers for free: Guide: A Guide to Skype
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
You can also reach O2 via social media:
Facebook (https://o2uk.co/O2CFB), Twitter (now X) (https://o2uk.co/O2CTW), or Instagram (https://o2uk.co/O2CIG)