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my phone has frozen

valg
Level 1: Joiner
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on ‎31-08-2023 20:31

on ‎31-08-2023 20:31

My samsung galaxy A54 has been frozen for a few hours and i have tried switching it on and off but it's still frozen

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MI5
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on ‎31-08-2023 20:35

on ‎31-08-2023 20:35

@valg 

Power cycle your device

Press and hold the Volume down and Side buttons, then select Power off > Power off. To turn the device back on, press and hold the Side button until the screen lights up.

 

 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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