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monthly billing

The_Old_Guy
Level 1: Joiner
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on ‎17-12-2023 10:43

on ‎17-12-2023 10:43

Why, when my monthly plan is £15 and pence is my bill £31 and pence, also if I started my 24 month plan in December 2021 do I have to wait until November 2025 to upgrade for free?

 

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Enlli
Level 65: Ultra-cool
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on ‎17-12-2023 11:02

on ‎17-12-2023 11:02

Not a question we can answer here as we are just customers like yourself

You need someone to look at your account 

Message them on Social Media. Facebook (https://o2uk.co/O2CFB) , Twitter (https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) 

Or phone them on 202 or 0344 809 0202 (contract) 

4445 or 0344 8090222 (PAYG)

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎17-12-2023 11:35

on ‎17-12-2023 11:35

@The_Old_Guy 

Text INFO to 85075 and it will tell you your contract end date.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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