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mate on ee txtng.not coming through

Anonymous
Not applicable
Hi,txts from ee phone to mine not coming through since Friday 1st Sep.Any Ideas,cheers
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jonsie
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I'm fairly sure that you have accidentally blocked the number. Open messages and then settings and check the blocked or spam numbers. If it's on ly the one number I would think that's the likeliest scenario. 

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MI5
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Check that you have not blocked the number. Check spam list in message apps too.
I'll also tag in @MercedesS as there was a recent problem with texts from the EE network, so it might need a follow up.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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MercedesS
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Hello @Anonymous, welcome to the O2 community!

As @MI5 said, some users were reporting while ago a problem when sending messages to EE but it was fixed.

Looks like you are having issues receiving them, right? Do you get any error message? Is it only one EE number or all of them?  Feedback

 

Technical problems are complex  Thinking

 

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jonsie
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I'm fairly sure that you have accidentally blocked the number. Open messages and then settings and check the blocked or spam numbers. If it's on ly the one number I would think that's the likeliest scenario. 

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Anonymous
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Thank you,sorted..must have mistakenly spammed him.cheers
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MI5
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Guessed that would be so - happens all too often.
Glad you found it slight_smile
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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jonsie
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Yes that's good news. I'm having no problems receiving from EE so hopefully that issue is fixed. 

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Marjo
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Good morning @Anonymous and welcome to our forum! slight_smile Happy to read that the mystery got solved! 

 

Thanks guys for helping out! hugging

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