lost phone

[neil131]

i.ve lost my phone along with the sim inside, i have another phone at home so need new sim with original number, thanks

[TallTrees · Accepted solution]

Hello @neil131 

Welcome to the o2 Community 

Sorry to hear your phone is lost

Have you reported this to o2?

Read here

Guide: Lost or Stolen O2 Device? - How to Report it 

You will need to contact o2 customer services for another sim here

If you need to contact O2

Give O2 a call on 202 or 0344 809 0202.

Or you can message O2 on Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG),