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keeping old o2 number when porting other network number across

sajid23
Level 1: Joiner
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Hi, I have requested to port another networks number to my current o2 account. I really need to keep my current o2 number on payg.  is there anyway i can reactivate my old 02 number or do i just lose the number forever?  Thanks

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MI5
Level 94: Supreme
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Registered:
Unfortunately you will lose the o2 number unless you port your number into a brand new o2 account.
You can then retain your current o2 number as the accounts are separate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122311 Posts
  • 609 Topics
  • 19029 Solutions
Registered:
Unfortunately you will lose the o2 number unless you port your number into a brand new o2 account.
You can then retain your current o2 number as the accounts are separate.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Marjo
Former Staff
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Good evening @sajid23! Just wanted to check how you're getting on since you last posted about your O2 number - did you manage to sort everything out ok? slight_smile

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