issue with pay as you go 02 calling 02 pay monthly

Anonymous · ‎09-08-2014

Anyone having issues calling 02 to 02? My parents are on fav place on pay as you go on 02. and i am on pay monthly and yet they get charged to call .me

Anonymous · ‎09-08-2014

Hi

I'd speak to O2 Customer Service after checking through their myo2 that the bolt on is still active.

http://www.o2.co.uk/contactus

Link http://www.o2.co.uk/termsandconditions/archive/tariffs-and-bolt-ons/favourite-place-terms-and-condit...

jonsie · ‎09-08-2014

Have either of you just changed number or tariff?

Click Here For Social Media Support Links VirginmediaO2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

MI5 · ‎09-08-2014

They may also wish to check they have topped up to receive their allowances and not gone over their minutes.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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issue with pay as you go 02 calling 02 pay monthly

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