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iphone sending multiple text message

lionwing73
Level 1: Joiner
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Just in the last few days my Wife's iphone has sent the same text multiple times.  I usually receive several copies of the same messsage over a 30 minute time span or so but only from my wife's phone.

 

Other people she texts only receive a single text!

 

Has anyone experienced this before?

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MI5
Level 94: Supreme
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Previous similar issues have been fixed by doing a sim swap.
Pop into your local o2 store and they well do it for you in 5 mins.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 122364 Posts
  • 609 Topics
  • 19061 Solutions
Registered:
Previous similar issues have been fixed by doing a sim swap.
Pop into your local o2 store and they well do it for you in 5 mins.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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Anonymous
Not applicable

Try performing a reset and remove the sim and clean it with a soft cloth. 

 

On the iPhone hold down the Sleep/Wake Button and Home button together until the Apple Logo shows. Then On seeing this Apple Logo release both buttons ,and the iPhone will reset , which has been known to clear most glitches.

 

And :

 

Settings -> General -> Reset -> Reset Network Settings. 

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