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iphone 12 SIM

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LMU
Level 1: Joiner
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on ‎14-10-2020 15:00

on ‎14-10-2020 15:00

Hi Do I need to get a new SIm for the iPhone 12?

 It takes Nano and E sim (dual)

I have Iphone 8  with O2 nano sim in it

Louise

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MI5
Level 94: Supreme
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on ‎14-10-2020 15:05

on ‎14-10-2020 15:05

@LMU 

If you are in a 5g area and wish to use 5g, yes, you will need a new sim.

If you are only able to get 4g, just use your old sim from iPhone 8.

Anyy o2 store will swap your sim for free if needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 145010 Posts
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Registered:

on ‎14-10-2020 15:05

on ‎14-10-2020 15:05

@LMU 

If you are in a 5g area and wish to use 5g, yes, you will need a new sim.

If you are only able to get 4g, just use your old sim from iPhone 8.

Anyy o2 store will swap your sim for free if needed.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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gmarkj
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on ‎14-10-2020 15:07

on ‎14-10-2020 15:07

You only need a new sim if you want to use 5G.
You can either order this via customer services or in store.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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LMU
Level 1: Joiner
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on ‎14-10-2020 15:22

on ‎14-10-2020 15:22

THanks for the swift reply guys, got a new sim ordered

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MI5
Level 94: Supreme
In response to LMU
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on ‎14-10-2020 15:27

on ‎14-10-2020 15:27

You're welcome
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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