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invalid numbers

aoibhinn
Level 1: Joiner
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Registered:
Hi all. I recently updated my phone and with it came a new sim card, I've transferred my number and I can send texts fine but when I go to make a phone call it doesn't connect and I'm told the number I'm trying to call is invalid. It's not just the one number as I've tried it with multiple different numbers
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gmarkj
Level 53: Renowned
  • 7710 Posts
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Registered:
It might be the number transfer has not finished.
Try turning your phone off and on again.
You could also try manually selecting Vodafone as the network and then going back to Auto.
Finally leave it until tomorrow and if still not working you will need to call customer services.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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gmarkj
Level 53: Renowned
  • 7710 Posts
  • 86 Topics
  • 421 Solutions
Registered:
It might be the number transfer has not finished.
Try turning your phone off and on again.
You could also try manually selecting Vodafone as the network and then going back to Auto.
Finally leave it until tomorrow and if still not working you will need to call customer services.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

View solution in original post

Message 2 of 2
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