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Gordonsmith9486
Level 1: Joiner
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Hi

for some reason my phone has gone off and I have no services 

Gordon Smith 

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jonsie
Level 94: Supreme
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We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202  or 0344 809 0202

Guide: How can I sort out my network issues? 

Are your bills fully paid up?

give them a call on 202  or 0344 809 0202

Use the specific Payment management number  0800 902 0217

The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

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Oxonian
Level 28: Ingenious
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@Gordonsmith9486 

What make and model of handset have you got ? 

Is it charged up ? 

Have you tried a hard reboot or factory reset ? 

Message 3 of 3
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