Solved: i have lost my phone

sl3 · ‎02-03-2023

Hi my phone is broken, I am getting an error message saying that there is water damage however I haven't dropped it in anything. I pay my insurance, please advise how I go about getting a new phone.

Enlli · ‎02-03-2023

https://www.o2.co.uk/help/digital-services/o2-insurance

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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Enlli · ‎02-03-2023

https://www.o2.co.uk/help/digital-services/o2-insurance

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

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