fraud contracts

[idkola]

why is it difficult for o2 to get in touch by email if it cannot reach me by phone after i reported that dpd texted me i received a phone in aberdeen when i didn’t get it in essex tilbury where i reside with my account showing 3 years contracts and roughly £1500 debt on my account for what i did not approve or receive in phone whilst i am on the phone for about 90 minutes so far as i type this without anyone not picking up which support the idea o2 and his staff are dubious?

[MI5]

@O2Emma 

Can you help here please?

[O2Emma]

Evening @MI5 I will have a look into this no problem.

[O2Emma]

Hi @idkola I will need to private message you.

[idkola]

did you my replies?

[idkola]

@O2Emma did you get my replies?

[idkola]

@O2Emma?

[O2Emma]

No sorry @idkola not received any private message.

[idkola]

shall i insert my account here, i don’t know how to reply to your pm it only comes up on my email so i replied to the email

[O2Emma]

@idkola How are you sending me a private message as none are showing in my inbox.