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dnumde
Level 1: Joiner
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I owe £49 on my phone  £7 a month and have a £12 monthly airtime contract, I understand if i pay my phone up, I can change to another provider. Reason, have moved and O2 unfortunately poor where I've moved to.  So can someone confirm that my contract finishes if I pay my phone up?

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MI5
Level 94: Supreme
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Yes you are correct.
See guide to refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
  • 127071 Posts
  • 614 Topics
  • 21943 Solutions
Registered:
Yes you are correct.
See guide to refresh here https://community.o2.co.uk/t5/Pay-Monthly-Pay-and-Go/How-does-O2-Refresh-work/ba-p/1014093
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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Cleoriff
Level 94: Supreme
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Remember you have to give 30 days notice to cancel airtime....and if you need your PAC to move to another provider then info here https://community.o2.co.uk/t5/How-to-Guides/How-to-get-your-PAC-2017-Update/ba-p/1052278

*The Game Is On*

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