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disconnection

MickyD
Level 1: Joiner
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Good morning, My o2 phone has been disconnected because my monthly bill is outstanding, Unfortunately I have recently suffered a severe mental breakdown and am now unemployed because of my condition, am now receiving psychiatric treatment from Dorothy Patterson hospital in Walsall. Obviously I need my phone to be able to contact my medical team, I would like to explain that the payment should be able 8th December when I receive my Armed Forces invaliding pension.
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madasaf1sh
Level 61: Brainiac
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Registered:

@MickyD 

 

You need to speak to speak to payment management on 0800 902 0217 and they should be able to help with this you can contact them using skype from a laptop

 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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madasaf1sh
Level 61: Brainiac
  • 4435 Posts
  • 29 Topics
  • 1240 Solutions
Registered:

@MickyD 

 

You need to speak to speak to payment management on 0800 902 0217 and they should be able to help with this you can contact them using skype from a laptop

 

https://community.o2.co.uk/t5/Off-Topic/A-Guide-To-Skype

Current Phone: Motorola Razr 5g
I also have a Planet Computers Gemini

I work in IT as an Enterprise Messaging and Collaboration Tools Administrator (Office 365, Slack and much much more) and manage hardware both Mobile and Desktop / laptop, my desk is a bit like PC World

--
We are all customers and dont have access to any o2 accounts





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jonsie
Level 94: Supreme
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Registered:

It may be as well to get a payandgo sim until your circumstances improve

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